Privacy Policy

This policy explains how FEENA, a brand of Produits NAWA inc., collects, uses, discloses and protects personal information in connection with its online store.

1. Information we collect

Depending on your interaction with FEENA, we may collect information necessary to process an order or request, including your name, contact information, shipping and billing address, order information and certain technical information generated when you use the website.

2. How we use information

We use personal information to process and deliver orders, provide customer service, secure the store, prevent fraud, comply with legal obligations and, where permitted and with the required consent, send FEENA communications.

3. Consent and choices

Where consent is required, it is requested for specified purposes. You may withdraw your consent where permitted by law. Withdrawal may limit certain services when the information is necessary to provide them.

4. Service providers

FEENA uses service providers necessary to operate its store, including Shopify and providers related to payments, shipping, hosting, analytics or communications. These providers may process certain information as part of the services they provide.

5. Processing outside Quebec

Some service providers may process or store information outside Quebec or Canada. FEENA applies the measures required by applicable laws when a transfer of personal information outside Quebec is contemplated.

6. Retention and security

We retain personal information for the period necessary for the purposes for which it was collected and to meet applicable legal requirements. We take reasonable measures to protect it against unauthorized access, use, disclosure, loss or modification.

7. Cookies and similar technologies

Our store may use cookies and similar technologies necessary for its operation and, depending on applicable settings and consent, to analyze use of the site and improve the experience. Available choices may be managed through privacy tools offered on the site or through your browser, as applicable.

8. Your rights

Subject to the conditions provided by law, you may request access to or correction of personal information we hold about you and exercise other rights provided by applicable legislation. You may also contact us with any question or complaint regarding the protection of personal information.

9. Person responsible for the protection of personal information

The person exercising the highest authority within Produits NAWA inc. acts as the person responsible for the protection of personal information unless this function has been delegated in writing. To contact the person responsible: info@feena.ca.

10. Changes

This policy may be updated to reflect changes in our practices or applicable requirements. The current version is published on the website.

Last updated: October 21, 2026.