Terms and Conditions of Sale and Use

This website is operated by FEENA, a brand of Produits NAWA inc. These terms govern use of the website and purchases made from FEENA. They apply subject to mandatory consumer rights under applicable law.

1. Online store

By using this website or placing an order, you agree to these terms. You must provide accurate and complete information when placing an order. You may not use the website for unlawful purposes or attempt to compromise its security or operation.

2. Products and availability

We make reasonable efforts to accurately present our products, their characteristics, sizes and appearance. Colours may vary depending on the screen used. Product availability may change without notice.

3. Prices, currency and taxes

Unless otherwise indicated, prices displayed on the FEENA store for Canada are in Canadian dollars (CAD). Applicable taxes are calculated and displayed during checkout in accordance with rules applicable to the transaction.

Shipping charges and other known applicable fees are displayed before the order is confirmed. For international deliveries, customs duties, import taxes or brokerage fees may be charged by authorities or third parties in the destination country. Where these charges cannot reasonably be calculated in advance, they are not included in the order price and may be payable by the recipient, subject to applicable law.

4. Orders and payment

Before confirming your purchase, you will have an opportunity to review the products ordered and applicable amounts and to correct your order. The total amount payable is displayed before payment is confirmed.

An order confirmation is sent after purchase using the contact information provided with the order. We recommend that you keep this confirmation.

5. Shipping

Applicable shipping options, fees and information are presented on the website or during checkout. Stated delivery times are estimates unless a specific commitment is expressly made. Rights under Quebec's Consumer Protection Act and other applicable laws remain fully applicable.

6. Cancellations, returns and refunds

Applicable cancellation, return, exchange and refund conditions are set out in FEENA's corresponding policy and are made available before the transaction is completed. Nothing in these terms limits rights granted to consumers under mandatory law.

7. Legal warranties

Products sold to consumers are covered by applicable legal warranties. Nothing in these terms is intended to exclude or reduce a warranty or right that cannot legally be excluded or limited.

8. Accuracy of information

We make reasonable efforts to keep information on the website current. If an error or omission is identified, we may correct it, subject to consumer rights and applicable legal obligations.

9. Intellectual property

Unless otherwise indicated, FEENA website content, including text, graphics, logos, photographs and other content, is protected by applicable intellectual property laws. It may not be reproduced or used without authorization where required by law.

10. Personal information

The collection, use and protection of personal information are governed by FEENA's Privacy Policy and applicable privacy laws.

11. Third-party links and services

The website may use or contain links to services operated by third parties, including payment, shipping or technology providers. These third parties may be subject to their own terms and policies.

12. Governing law

These terms are governed by the laws applicable in the Province of Quebec and the federal laws of Canada applicable there. For consumers, this provision does not limit any mandatory right or remedy provided by applicable legislation.

13. Changes

FEENA may update these terms when necessary. The version published on the website is the current version, subject to rights applicable to transactions already completed.

14. Contact us

For questions about these terms or an order, contact FEENA at info@feena.ca.

Last updated: October 21, 2026.